Welcome to EtherealDigistudio.
This Privacy Policy explains how EtherealDigistudio (“we”, “us”, “our”) collects, uses, stores, and protects information when you visit or make a purchase through our website:
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
EtherealDigistudio is an online store offering digital products, including printable planners, wellness resources, food and nutrition printables, fitness resources, children’s printables, templates, and other downloadable digital products.
For privacy-related questions, you can contact us at:
Email: etherealdigistudio@gmail.com
2. Information We Collect
We may collect information that you provide when you:
- Create an account
- Place an order
- Contact us
- Subscribe to communications
- Submit a form
- Request customer support
- Leave a review or comment, where available
This information may include:
- Name
- Email address
- Phone number, if provided
- Billing information
- Shipping information, if requested by the checkout system
- Account login information
- Order and purchase details
- Product/download information
- Information you provide when contacting customer support
3. Payment Information
Payments made through our website may be processed by third-party payment providers, including Razorpay.
We do not intend to store your complete debit-card or credit-card information on our website. Payment information is processed through the applicable payment provider according to its own security and privacy practices.
Razorpay explains that its payment services process transaction and related customer information and that sensitive card details are handled through its payment infrastructure.
4. How We Use Your Information
We may use information collected through our website to:
- Process and manage orders
- Provide access to purchased digital products
- Send order confirmations and download information
- Provide customer support
- Respond to enquiries
- Manage customer accounts
- Process payments
- Prevent fraud and misuse
- Maintain and improve our website
- Improve our products and services
- Maintain website security
- Comply with applicable legal and regulatory requirements
We will not use your personal information for unrelated purposes without an appropriate legal basis or, where required, your consent.
5. Digital Product Purchases
EtherealDigistudio primarily sells digital products.
When you purchase a digital product, information necessary to complete the transaction and provide access to the purchased product may be processed by our website, WooCommerce, payment providers, and relevant service providers.
Digital products may be provided through a download link, customer account, email, or another electronic delivery method described at checkout.
6. Cookies
Our website may use cookies and similar technologies to:
- Keep items in your shopping cart
- Maintain your login/session
- Remember website preferences
- Process purchases
- Improve website functionality
- Understand how visitors use the website
- Help maintain website security
Some cookies may be placed by third-party services used by the website.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect shopping-cart, login, checkout, or other website functionality.
WordPress notes that websites should account for cookies used by WordPress, plugins, analytics, social-media services, and other third parties actually installed on the site.
7. WooCommerce
Our website uses WooCommerce to provide online-store functionality.
WooCommerce may process information necessary for:
- Customer accounts
- Orders
- Billing
- Checkout
- Product purchases
- Digital-product delivery
- Customer management
The information processed depends on the features and services enabled on our website.
8. Third-Party Services
We may use third-party service providers to operate our website and business, including:
- Website hosting providers
- Payment processors
- E-commerce services
- Website security services
- Email services
- Analytics or website-performance services, where enabled
These providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.
9. Embedded Content and External Websites
Our website may contain links or embedded content from third-party websites, such as videos, social-media content, or other external resources.
When you interact with external websites, those websites may collect information according to their own privacy policies.
We are not responsible for the privacy practices of third-party websites that we do not control.
10. Customer Communications
We may use your email address or other contact information to:
- Confirm purchases
- Provide digital-product access
- Respond to support requests
- Communicate about your order
- Send important service-related notices
If you voluntarily subscribe to promotional communications, you may unsubscribe from those communications using the available unsubscribe option or by contacting us.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Completing transactions
- Providing customer support
- Maintaining business and accounting records
- Resolving disputes
- Preventing fraud
- Meeting legal, tax, accounting, or regulatory requirements
The specific retention period may vary depending on the type of information and the reason it is retained.
12. How We Protect Your Information
We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
13. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including rights to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion where legally applicable
- Withdraw consent where processing is based on consent
- Request information about how your data is processed
- Raise a privacy-related concern or complaint
India’s Digital Personal Data Protection framework includes the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025; the rules were notified by the Government of India in November 2025 with provisions coming into force on different timelines.
To make a privacy request, contact us at:
14. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate involvement or authorization from a parent or guardian where required by applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, payment methods, legal requirements, or data practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
16. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
EtherealDigistudio
Email: etherealdigistudio@gmail.com
Website: https://etherealdigistudio.com/