Last updated: August 26, 2026
Thank you for purchasing from EtherealDigistudio.
We sell digital products, including printable planners, worksheets, wellness guides, food lists, meal plans, fitness charts, templates, and other downloadable files.
Because our products are digital and can be accessed or downloaded immediately after purchase, all sales are generally final and we do not accept returns of digital products.
Refunds
We generally do not offer refunds once a digital product has been purchased or downloaded.
However, we want you to have a good experience. Please contact us if:
- You received the wrong digital product.
- The file is corrupted or defective.
- You cannot access or download your purchased file.
- You were charged more than once for the same purchase.
- There is another genuine technical issue with your order.
We will review the issue and, where appropriate, provide a replacement file, corrected file, or refund.
Duplicate Purchases
If you accidentally purchase the same digital product more than once, please contact us with your order details. We will review the duplicate transaction and may provide an appropriate refund for the duplicate purchase.
Download Problems
If you have trouble downloading or opening your files, please contact us before requesting a refund.
Please include:
- Your order number
- The email address used for your purchase
- The name of the product
- A description of the problem
We will do our best to help you access your purchase.
Product Information
Please carefully review the product description, images, included files, size, format, and other information before purchasing.
Our products are digital downloads. No physical product will be shipped.
Colors and appearance may vary depending on your monitor, printer, paper, and printing settings.
Cancellation
Orders for digital products generally cannot be cancelled once payment has been successfully completed and the digital product has been made available for download.
If you believe you have made an accidental purchase, please contact us as soon as possible so we can review the situation.
How to Contact Us
For questions about an order, download problems, or refund requests, please contact us through the Contact Us page on our website.
Please provide your order number and the email address used for your purchase so we can assist you more quickly.
Legal Rights
This policy does not limit any rights or remedies that you may have under applicable consumer protection laws. Where applicable law provides a right to a refund, cancellation, or other remedy, those rights will apply.